Replacements for damaged, defective, or lost Microsoft software or hardware
To receive assistance from the Microsoft Supplemental Parts team for a replacement request, you must be in possession of the product. Additionally, you must be able to provide a proof of purchase when you request the replacement. There may be replacement costs and shipping and handling fees. The customer service representative can inform you of any fees. If a product is no longer under warranty, the replacement item may no longer be available.
If you need help with product purchases, visit the Microsoft Product Information Center Web site: http://www.shop.microsoft.com
Re: Order replacement CD from Microsoft
Here is the information direct from Microsoft:
Replacements for damaged, defective, or lost Microsoft software or hardware
To receive assistance from the Microsoft Supplemental Parts team for a replacement request, you must be in possession of the product. Additionally, you must be able to provide a proof of purchase when you request the replacement. There may be replacement costs and shipping and handling fees. The customer service representative can inform you of any fees. If a product is no longer under warranty, the replacement item may no longer be available.
If you need help with product purchases, visit the Microsoft Product Information Center Web site:
http://www.shop.microsoft.com
http://support.microsoft.com/default.aspx?kbid=326246
- Chappy -
http://www.allbootdisks.com